Know how to differentiate between a legitimate CRA communication and a scam.
On March 16, 2020, the Canada Revenue Agency (CRA) paused many compliance and collections activities to focus on various COVID-19 support programs. Since the beginning of September 2020, the CRA has resumed some of these activities and may legitimately call Canadians to discuss tax and benefit situations. As with other peak CRA activity periods, a spike in scam communications including email, phone calls, text messages or letters is likely to follow. We recommend everyone validate the legitimacy of any CRA communication prior to providing any information. In order to protect yourself from these scams, understand how and why the CRA may legitimately contact you.
How the CRA may contact you:
Why the CRA may contact you:
Steps to verify a legitimate CRA call:
When in Doubt Consider:
For more information on what to expect when the Canada Revenue Agency contacts you, visit their website. The CRA understands that many Canadians have been financially impacted by COVID-19 and are providing options such as granting relief on interest and penalties or making payment arrangements. Please reach out to your Bateman MacKay Business Advisor to assist with any relief issues or communications with the CRA.
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