About the Firm

At Bateman MacKay (BMCA) we understand that a premier accounting Firm provides more than just high-quality accounting, tax, and business advisory services to their clients. It provides an engaging, supportive, and fun place to work. It provides a safe place for team members to learn, grow and explore their career path. We explain it simply as Numbers Plus. Where the accounting and tax work is just the beginning of what we offer to clients, and a competitive salary and benefits are just the beginning of what we offer to our team members. In an industry known for long hours, stress, and burnout, we stand apart by genuinely prioritizing work-life harmony. Whether you’re a recent graduate or an experienced professional, we provide a supportive atmosphere that allows you to cultivate a sustainable career in public accounting while fully enjoying life outside the firm. We recognize that work-life harmony means different things to different people, so we foster a culture of mutual trust and understanding to accommodate each individual’s unique needs. By embracing these principles, we aim to reduce stress, prevent burnout, and help you create a fulfilling, long-term career at our Firm.

Celebrate Your Unique Value

Our team members and the vibrant culture we co-create form the foundation of our success. We value the distinct perspectives, backgrounds, and expertise that each individual brings to BMCA, fostering a culture of accountability and growth. We’re always on the lookout for talented, motivated individuals eager to contribute to our success and welcome you to join our team.

What you can expect from working at BMCA:

  • Hybrid work model – benefiting from both remote and in office environments
  • Nine (9) Fridays off during July and August in lieu of tax season hours
  • Competitive salary & benefits (including Company paid health, dental and vision premiums)
  • RRSP Matching program & Wellness Incentive
  • Professional development and mentoring from senior staff and Partners
  • Referral Incentive Program for referring new clients and team members to the Firm
  • Opportunity to join in-house committees: Charity – Social – Environmental
  • Social events throughout the year (We like to celebrate!)
  • Healthy workplace with ergonomic workstations, unlimited coffee, tea and healthy snacks (and a few less healthy ones!)

Role
Responsibilities

Front Desk Management:

  • Greet and welcome visitors, clients, and employees with a warm and professional attitude
  • Answer and direct phone calls on switchboard, taking messages as necessary
  • Manage the reception area, ensuring it is tidy and presentable at all times
  • Handle incoming and outgoing mail, couriers, and deliveries, including any ad hoc trips to courier/postal office as needed
  • Posting Courier disbursements to database
  • Receiving and posting client payments (credit card)

Administrative Support:

  • Assist with scheduling meetings, appointments, and conference room bookings
  • Maintain office supplies inventory by checking stock and ordering new supplies as needed
  • Handle basic office maintenance requests and liaise with building management
  • Manage and update Firm contact lists and internal databases
  • Assist with organization, monitoring, and coordinating return of client records
  • Logging in files to workflow system
  • Assist with document preparation, filing, and other clerical tasks as needed

Customer Service:

  • Provide information and assistance to clients and visitors, ensuring a positive experience
  • Address and resolve basic inquiries and concerns from clients, directing more complex issues to the appropriate Team Member

Office Coordination:

  • Assist in coordinating office events, meetings, and employee activities
  • Ensure copy area/storage room/reception areas are tidy, organized and stocked
  • Ensure kitchen is tidy and stocked; emptying and running dishwasher daily
  • Support the Operations department with onboarding new employees and ensuring all onboarding tasks are completed by the appropriate team members
  • Assist with travel arrangements and accommodations for Partners as required

Education

High school diploma or equivalent; additional qualifications in office administration are a plus

Experience

Previous experience in a receptionist, administrative, or customer service role

Compensation

Commensurate with experience

Full-Time (5 days a week, In-Office); 4 days a week during July/August (Fridays off)

Additional hours may be required during busy season (end of March & April)

Employment Type

Other Considerations

  • Criminal Record and Judicial Matters Check is a requirement of this position;
  • Credit Check is a requirement of this position;
  • Must be legally qualified to work in Canada;
  • Must have a valid Ontario Driver’s License and vehicle.

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